Lifty Fifty support

Support is currently handled by email at support@liftyfifty.app.

What we can help with

Start with the issue you are seeing.

• Account and access

  Sign-in problems, invite access, verification, account details, or trouble moving between the app and member web portal.

• App and training records

  App errors, programme or workout issues, missing history, movement content, progress records, or unexpected behaviour.

• Subscription and billing access

  Tell us which store or purchase route you used. Apple or Google may manage cancellation and refund decisions; never email payment-card details.

• Privacy and your data

  Questions about personal data, privacy, selected data deletion, or closing and deleting your account.

What to include

This helps us investigate.

• The email address used for your Lifty Fifty account.
• Your device, operating system, and browser where relevant.
• The app version or build number if it is available to you.
• What you expected, what happened, and steps that reproduce it.
• A screenshot with personal or sensitive information removed.

Never send your password, payment-card details, authentication codes, or unnecessary health information by email.

Account and data requests

Direct request routes.

• Delete your account →
• Delete selected data →
• Read our privacy policy →

Safety and emergencies

Lifty Fifty support is not an emergency or medical service. Stop exercising and seek qualified medical advice if you experience pain, dizziness, chest discomfort, or other concerning symptoms. Contact your local emergency service if you need urgent help.